England | Scotland | Wales | Northern Ireland | Ireland
Get the latest NHS information and advice about coronavirus (COVID-19)
Get tested for COVID-19
Find out about the main symptoms of coronavirus and what to do if you or your child has them.
Get a test to check if you have COVID-19, find out what testing involves and understand your test result.
Get your COVID-19 vaccination, read about the vaccines and find out what happens when you have your vaccine.
NHS COVID Pass
Find out how to get your COVID Pass to attend trial events in England or to travel abroad.
Self-isolation and treating symptoms
Advice about staying at home (self-isolation) and treatment for you and anyone you live with.
People at high risk
Advice for people at higher risk from COVID-19, including older people, people with health conditions and pregnant women.
Long-term effects (long COVID)
Find out about the long-term effects coronavirus can sometimes have and what help is available.
Advice about avoiding close contact with other people (social distancing), looking after your wellbeing and using the NHS and other services.
Using the NHS and other health services
Find out about changes to using health services, such as GPs and hospitals, because of COVID-19.
Take part in research
Find out about health research studies and how you may be able to take part.
Download the NHS COVID-19 test and trace app
Priory SurgeryTel: 028 9039 4545
Springhill SurgeryTel: 028 9039 4545
PLEASE CLICK ON "SELF HELP" ON THE RIGHT-HAND SIDE OF THIS PAGE TO VIEW INFORMATION ON TREATING YOURSELF FOR COUGHS, COLDS, SORE THROATS AND FLU-LIKE ILLNESSES ETC. THESE USUALLY RESOLVE WITHIN A FEW DAYS AND FOR MOST PEOPLE YOU DO NOT NEED TO CONSULT A DOCTOR.
The Practice handles records in-line with laws on data protection and confidentiality.
Click on the link below to download a copy of our Patient Privacy Notice which provides details on how your personal information is used, who it is shared with and your right to access your records.
Patient Privacy Notice
In addition the following Website Privacy Statement sets out how we collect and process your personal data through your use of this website.
Website Privacy Statement
The practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:
If you do not wish anonymous information about you to be used in such a way, please let us know.
Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.
The ICO has published a new Model Publication Scheme that all public authorities are required to adopt by 1st January 2009.
Model Publication Scheme - further information
We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please contact the practice manager and she will deal with your concerns appropriately. Further written information is available on the complaints procedure from reception.
We are continually striving to improve our service. Any helpful suggestions would be much appreciated and a suggestion box is located in the waiting area.
The Health Service Ombudsman has published a booklet that describes the ‘six principles for remedy’ in relation to complaints handling and involves:
If you remain unhappy after everything has been done to try to resolve your concern or complaint you have the right to approach the Northern Ireland Ombudsman. Tel: 028 9023 3821Email: firstname.lastname@example.orgWrite: 33 Wellington Place, Belfast. BT1 6HN
Click on the link below to download our Complaints Policy.
Priory Surgery Complaints Policy